Level Up System makes "popping" sounds

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I, and several other Redwood owners, have been experiencing a "popping" from the Level Up jacks. Mine occurs randomly so I can't give a specific situation that causes it, other than the jacks being deployed. The popping can be both heard and felt when in the trailer. I emailed Lippert Inc about the issue and this is the reply I got back from Gary Marvel from LCI customer service:

Can you provide me with the date of manufacture and date of purchase along with the vin so I can create a file I recommend that you have the system inspected for possible internal seal bypass

Gary Marvel
Lippert Components, Inc.
Kinro, Inc.
Customer Service Division #39
Divisions of Drew Industries
1701 Century Drive
Goshen, IN  46528
574-537-8900
Fax:  574-534-7161gmarvel@lci1.com

You may want to contact him if you're experiencing the same popping from your Level Up System

Edited by TravelinAnderson - 26 Mar 2012 at 12:26pm

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TravelinAnderson Members Profile Send Private Message Find Members Posts Visit Members Homepage Add to Buddy List Senior Member Joined: 15 Dec 2011 Location: Where I park it Status: Offline Points: 596	Post Options Post Reply Quote TravelinAnderson Report Post Thanks(0) Quote Reply Topic: Level Up System makes "popping" sounds Posted: 26 Mar 2012 at 12:18pm
	I, and several other Redwood owners, have been experiencing a "popping" from the Level Up jacks. Mine occurs randomly so I can't give a specific situation that causes it, other than the jacks being deployed. The popping can be both heard and felt when in the trailer. I emailed Lippert Inc about the issue and this is the reply I got back from Gary Marvel from LCI customer service: Can you provide me with the date of manufacture and date of purchase along with the vin so I can create a file I recommend that you have the system inspected for possible internal seal bypass Gary Marvel Lippert Components, Inc. Kinro, Inc. Customer Service Division #39 Divisions of Drew Industries 1701 Century Drive Goshen, IN 46528 574-537-8900 Fax: 574-534-7161 gmarvel@lci1.com You may want to contact him if you're experiencing the same popping from your Level Up System Edited by TravelinAnderson - 26 Mar 2012 at 12:26pm


5th_Time Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 05 Mar 2012 Location: Connecticut Status: Offline Points: 716	Post Options Post Reply Quote 5th_Time Report Post Thanks(0) Quote Reply Posted: 26 Mar 2012 at 12:40pm
	Ugh... I'm suspicious (and worried) when multiple people report their units have the "issue". I always hope the manufacture's tech people will say, "Yes, we've had multiple reports on this issue and here's is where to start." Instead, many times you hear "We've never heard of that before. You need to start at Square One - like yours is the first unit to have this issue." If it turns out that it actually is an 'internal seal bypass' issue somewhere in the system, that sounds like it will be a long, difficult diagnostic & resolution. This is a major problem that might be an issue on all our units.
	2012 36RL, Disk Brakes, G614s, Trail-Air, Onan, Splendides, Fisher-Paykel, Sleeper, Winegard SK-3005HD 2012 GMC 3500HD CrewCab 4x4, Dually, DuraMax, Allison, Reese Elite 18K, Titan Tank 60 gal.

KR2011 Members Profile Send Private Message Find Members Posts Visit Members Homepage Add to Buddy List Senior Member Joined: 06 Feb 2012 Location: Indianola Iowa Status: Offline Points: 1025	Post Options Post Reply Quote KR2011 Report Post Thanks(0) Quote Reply Posted: 26 Mar 2012 at 12:50pm
	I am going to think on the positive side that my new FL won't have this problem and may you all are hearing things
	"40 FEET OF FUN ON THE RUN"

TravelinAnderson Members Profile Send Private Message Find Members Posts Visit Members Homepage Add to Buddy List Senior Member Joined: 15 Dec 2011 Location: Where I park it Status: Offline Points: 596	Post Options Post Reply Quote TravelinAnderson Report Post Thanks(0) Quote Reply Posted: 26 Mar 2012 at 1:49pm
	It's not a big enough issue to stop us from our full time adventure. We'll be in Dallas in December for our annual inspection so if it's something that needs shop time to repair, we'll have it done then. One of you Texans will have to put us up until our unit is ready...hehe... j/k


Happy Camper Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 23 Feb 2012 Location: Waco, TX Status: Offline Points: 323	Post Options Post Reply Quote Happy Camper Report Post Thanks(0) Quote Reply Posted: 27 Mar 2012 at 6:41am
	Likewise. It is an anoyance but not enough to pull the plug and head for service.
	Happy campers - Kerry and Jere. 2010 Dodge 3500HD DRW with 5K ultimate airlift airbags and 2012 Redwood 36RE.

John317 Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 17 Mar 2012 Location: N. Calif Status: Offline Points: 269	Post Options Post Reply Quote John317 Report Post Thanks(0) Quote Reply Posted: 28 Mar 2012 at 1:57pm
	Kinda sounds like what would happen if there were air in the lines. Edited by John317 - 28 Mar 2012 at 1:57pm

TravelinAnderson Members Profile Send Private Message Find Members Posts Visit Members Homepage Add to Buddy List Senior Member Joined: 15 Dec 2011 Location: Where I park it Status: Offline Points: 596	Post Options Post Reply Quote TravelinAnderson Report Post Thanks(0) Quote Reply Posted: 28 Mar 2012 at 5:19pm
	That was my first thought too Art but I've cycled these things 15 times and they still do it. I would think any air in the lines would have been worked out of the system by now.


John317 Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 17 Mar 2012 Location: N. Calif Status: Offline Points: 269	Post Options Post Reply Quote John317 Report Post Thanks(0) Quote Reply Posted: 28 Mar 2012 at 7:58pm
	If it is a closed hydraulic system like a brake system, I don't se how the air can get out. Cycling it just seems like you'd be pushing the bubble from one place to another never getting rid of it. Maybe the system needs to be bled. Have you talked to tech support at the manufacturer?

KR2011 Members Profile Send Private Message Find Members Posts Visit Members Homepage Add to Buddy List Senior Member Joined: 06 Feb 2012 Location: Indianola Iowa Status: Offline Points: 1025	Post Options Post Reply Quote KR2011 Report Post Thanks(0) Quote Reply Posted: 30 Mar 2012 at 10:08am
	I spoke to the factory about this and as I expected they refered me to Lippert.
	"40 FEET OF FUN ON THE RUN"

Happy Camper Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 23 Feb 2012 Location: Waco, TX Status: Offline Points: 323	Post Options Post Reply Quote Happy Camper Report Post Thanks(0) Quote Reply Posted: 01 Apr 2012 at 6:28am
	I have now found that the two front jacks are leaking a small amount of fluid. I have tightened the three bolt at the bottom of the jack, but still leaking. I will be contacting the dealer service for further info as I do not want to over tighten these. the other four jacks are dry so I am hoping the front ones are where the popping sound is coming from.
	Happy campers - Kerry and Jere. 2010 Dodge 3500HD DRW with 5K ultimate airlift airbags and 2012 Redwood 36RE.